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Enacomm recently announced a new partnership with Apiture to bring voice biometrics to financial institutions in the United States
After the new collaboration begins, Apiture users will have access to Enacomm’s voice biometrics and interactive voice response (IVR) capabilities.
The integration will not only enable a more secure form of authentication, but will also improve the customer experience by introducing compatibility with Amazon Alexa and Google Home digital assistants, according to the announcement.
For context, the IVR system is part of Enacomm Financial Suite (EFS), a comprehensive platform offering voice and digital biometric authentication options.
EFS is specifically designed to fight online fraud by providing strong authentication and a simple user experience.
Platform capabilities will now be available to Apiture customers in the United States
“ENACOMM and Apiture are advancing the tremendous benefits of open banking through open APIs,” explained Michael Boukadakis, CEO of Enacomm.
“The combination of Apiture and ENACOMM embodies a synergistic partnership – and community financial institutions will benefit the most through greater accessibility to affordable cutting-edge technologies that create a modern and comprehensive customer experience,” added Boukadakis. .
Enacomm’s partnership with Apiture follows a series of collaborations the company entered into in the first half of 2021. In January, the company partnered with workforce solutions provider BLM Technologies and in March to fintech expert IDmission.
More recently, Enacomm launched its financial suite with IVR application on Finastra’s FusionStore, partnered with REDi on biometric fraud control and signed a new contract with contact center partner DialAmerica.
Article topics
AI | banking | biometrics | digital identity | Enacom | fraud prevention | identity verification | voice biometrics
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