Latest updates with online banking and app not working as bank ‘works hard to fix’ issues


Thousands of Santander customers were unable to access their accounts online this morning after a bank outage.

The issues are affecting both online and mobile banking, with people reporting that they cannot log in and make payments.

People starting to log problems with the Down Detector fault detector around 5:30 a.m. Monday.

Santander is aware of the problems. The company tweeted shortly after 7.20am: “We are aware that some customers are having problems accessing mobile and online banking services and making card payments.

“We are sorry for the inconvenience caused and are working hard to resolve the issue as quickly as possible. “

He did not give a timetable for the resumption of services. I has contacted Santander for comment.

Santander said he also experiences a high volume of phone calls, which means it may take longer than usual to reach someone.

Customers have complained about the issues on social media.

One of them commented: “The Santander app is down. Looks like the boys in IT work experience have been left unattended again. “

Another added: “Santander being down on a Monday morning? Extremely inconvenient.

The problems follow Lloyds, Halifax and Bank of Scotland, whose online services were all shut down for several hours last Thursday.



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