Catherine Groenestein / Tips
Librarian Ann-Louise Vonk said libraries in South Taranaki were all very busy after reopening on Wednesday (file photo)
Librarians in Taranaki teach online banking lessons to people baffled by lost checks.
Starting in May, the big banks are phasing out checks, which means many people who have never used internet banking services may need to learn how to do it, said Ann-Louise Vonk, branch librarian. Hāwera of South Taranaki District Council.
“People who don’t trust digital banking could be left behind,” she said. “Having digital skills in today’s world is most important. “
South Taranaki District, Stratford, and New Plymouth District Libraries use a program developed by the Digital Inclusion Alliance Aotearoa (DIAA), which aims to help everyone participate in the digital world.
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DIAA’s mobile learning center travels around New Zealand to deliver the sessions but does not come to Taranaki, so libraries in the area are running free sessions instead.
In southern Taranaki, sessions are held at all libraries and will be repeated weekly, or two weeks at some libraries, between April and June 30.
Participants can attend as many free sessions as they want, Vonk said.
“The important thing is to give people confidence, it’s all about trust. “
Devices are made available to people and the sessions include information on various aspects of online banking as well as how to protect yourself from scams.
The sessions are purely informational and the librarians presenting them are information specialists, not banking specialists, so people will have to visit their bank afterwards to set up their own bank, she said.
Those wishing to attend can contact their local library for times or to register through the Stepping Up website.
Puke Ariki has sessions at the Inglewood Library on April 16 and May 11, according to its website, while the Stratford Library has session dates on its Facebook page.