Lloyds, Halifax and Bank of Scotland online banking issues resolved after customers lost access to money


LLOYDS, Halifax and Bank of Scotland’s online banking systems crashed this morning, preventing customers from accessing their money.

According to the Downdetector outage tracking site, more than 2,500 people have reported problems with Lloyds’ online banking services today.

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Lloyds customers were having trouble getting online this morningCredit: Getty

The issues have since been resolved.

The bank said on Twitter: “We know some of you are having trouble with internet banking. We’re sorry for that. We’re working to get it back to normal soon.”

The first complaints were reported to Downdetector around 7 a.m. this morning, but were filed around 10 a.m.

Users said they struggled to access both mobile banking and online banking.

Some customers have said on Twitter that they were able to log in but their bank balance incorrectly showed zero funds available.

A Lloyds customer said: “Is your online banking and mobile banking app down right now?

“I can log in, but all of my accounts are showing N / A, only my credit card account is shown.”

Others said they had difficulty withdrawing cash from ATMs during the outage.

A client from Halifax said: “It’s not just internet banking, it’s also withdrawal points, I tried three this morning and I can’t withdraw money, I can’t do anything see on the app for bank accounts but I can do it for other accounts, will it be the same in stores? “

A spokesperson for Lloyds Banking Group said: “Online banking is now back to normal. We’re sorry that some of our customers had issues with this morning.

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