Online banking and gaming hit by internet outage | the Internet


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The websites of HSBC, ITV and Waitrose were among those affected by a widespread outage which briefly caused disruption on Thursday afternoon.

Major online banking services – including Barclays, TSB, Bank of Scotland, Tesco Bank and Sainsbury’s Bank – were completely or partially inaccessible for a short period.

Airbnb, PlayStation Network, and Steam also experienced the temporary issue, with some showing users a DNS error.

Unconfirmed reports suggest the issue may be related to a performance product offered by US-based Akamai, which began investigating the issues just after 5pm UK time.

Its Edge DNS service is designed to improve load times and combat attacks, using a network of servers distributed around the world.

Later, Akamai tweeted, “We have implemented a fix for this issue, and based on current observations, the service is back to normal operations.

“We continue to monitor the situation and can confirm that this was not the result of a cyber attack on the Akamai platform.”

The incident follows a similar outage six weeks ago, which affected major websites including gov.uk.

US company Fastly said the issues on June 8 were caused by an “undiscovered software bug” in its system, which was triggered by a single anonymous customer updating its settings.

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