This is the third month in a row – and twice this month – that maintenance activities will affect digital banking. However, the exercise is undertaken late at night to ensure that fewer clients are affected.
The State Bank of India (SBI) is undertaking maintenance work again due to which its customers will not be able to use the online banking service. The maintenance activity will last two hours, the bank said on Twitter.
“We will be undertaking maintenance activities on our Internet Banking application between 12:00 am and 2:00 am on September 15, 2021 and 2:00 am on September 15, 2021 (120 minutes),” SBI said in its tweet.
“During this period, the SBI Online will be unavailable. We regret the inconvenience caused and ask you to be patient with us,” he added.
The bank has asked its customers to “stay with us as we strive to provide a better banking experience.”
The bank regularly informs its customers about maintenance work, and this is the third month in a row – and twice this month – that these activities will affect digital banking services. Also in August and July, online banking, the YONO app and other digital services were impacted due to maintenance activity.
However, the exercise is undertaken late at night to ensure that fewer clients are affected.
The combined user base of the bank’s customers who use Internet banking, YONO and UPI is 250 million.
Earlier this month, the SBI lifted ??4000 crore via additional Basel-compliant Level 1 (AT1) bonds, offering a coupon rate of 7.72%.
The question prompted a massive response from investors with bids exceeding ??10,000 crore received against a base issue size of ??1,000 crore, the bank said in a statement.